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Faq

1. What is the buying process?
2. What is the domain name transfer process?
3. What is included in the purchase?
4. Is the image also included in the sale?
5. Will you create a logo or image for me?
6. Are other domain extensions included with my purchase?
7. Are other purchasing options available?
8. How soon can I get my domain after making a purchase?
9. Can I use my own registrar?
10. What is your refund policy?
11. What is a domain registrar?
12. Should I keep my domain name registered at Namecheap?
13. Do you only sell .com domains?
14. Do your names include any trademark rights?
15. How can I check if a name is already trademarked?
16. Can I list my own domain for sale on your site?

 

 

1. What is the buying process?

Easy, simply initiate a purchase of a domain name using the DingoDomains.com website.
When you do this, your purchase request, name, and the price of the domain name will be automatically
sent to escrow.com.

2. What is the domain name transfer process?

a) Ideally before completing your purchase using escrow.com we suggest that buyers register with namecheap.com.

(Registration with namecheap.com is free of charge.)

We require buyers to register with namecheap.com as this will allow us to quickly expedite the transfer of
the domain to the new owner.

b) Initiate purchase of the domain name through DingoDomains.com.

c) The buyer will be re-directed, automatically to escrow.com

d) If the buyer already has an account with escrow.com, the escrow process can continue.
If the buyer does not already have an account with escrow.com, completion of registration
at that point will be necessary.

Note: Please remember the email address you register at escrow.com and make the purchase
through escrow.com using, is also the one that you will need to register with namecheap.com.
This is because DingoDomains.com will make the transfer (withing the same registrar, this
is called a 'push'), to the email address you register at escrow.com

e) The purchase of the domain name from DingoDomains.com will then proceed
using the escrow.com escrow process.

 

3. What is included in the purchase?

A domain name.

No trademark, copyright, images, or other rights are included with the purchase.

 

4. Is the image also included in the sale?

No, currently we do no provide the image that we use to display the domain name.

 

5. Will you create a logo or image for me?

No, currently we do no provide graphic design services.

 

6. Are other domain extensions included with my purchase?

No.

 

7. Are other purchasing options available?

We use escrow.com as a policy.
However, if you would like to use paypal, please
contact us by email at admin@DingoDomains.com

 

8. How soon can I get my domain after making a purchase?

This will depend on the speed at which both the buyer and DingoDomains.com
work through the escrow.com buying process.

Usually, this process takes a number of days.
However, there are also cases when the transfer process may take longer or even weeks.

 

9. Can I use my own registrar?

For the initial purchase, no.

However, after the domain name has been pushed to the buyers' namecheap.com

account, the the domain name can be transferred to the registrar of your choice if

the initial registration of the domain name with namecheap.com by DingoDomains took place 60 days prior to the purchase.

If the initial registration of the domain name with namecheap took place less than

60 days before the purchase, the buyer will need to wait until 60 days has

elapsed before a transfer of the domain from namecheap.com can take place.

 

10. What is your refund policy?

We offer a full refund on domain sales in the event you choose to cancel your transaction within 48 hours of purchase.

In order to qualify for a refund, you must notify us of cancellation within 48 hours of purchase and you must have maintained the domain within the current registrar at the time of purchase, and you must return the domain, including exclusive control thereof to us at the same registrar within this 48 hour time period. The domain must not have been used in any negative manner, such as for spam, adult website hosting, or anything that is determined problematic to the health and value of the domain.

Important! If you purchase a domain and transfer it to a different registrar other than

namecheap.com, the domain will be locked within the new registrar for 60 days and therefore will not be eligible for a return, according to this policy. You will be permitted one domain return per 90 day period.

In the event that we determine that your actions have caused harm to the health and value of the domain after purchase, and your cancellation request does not meet the above criteria, a refund may not be applied. Please be aware though that in all reasonable cases we will honor our refund policy.

 

11. What is a domain registrar?

A domain registrar is the service that holds your domains. They usually offer additional services such as web hosting, email accounts, SSL certificates, etc.

We currently use only namecheap.com

 

12. Should I keep my domain name registered at Namecheap?

We make no recommendations concerning which registrar you should use.

There are a number of reputable domain name registrars. All offering similar services and at reasonable rates. Namecheap.com is simply the domain name registrar that we have chosen to use.

 

13. Do you only sell .com domains?

At this point, yes.

This may change depending on market conditions in the future.

 

14. Do your names include any trademark rights?

No.

Since we do not trademark our names, none of them include trademark rights. When purchasing a brand from us you are only buying the domain only.

 

15. How can I check if a name is already trademarked?

If you'd like to do some looking on your own, here are some resources to look-up active trademarks:
U.S. Trademark Search
U.K. Trademark Search
Canadian Trademark Search

We suggest consulting an attorney for any legal advice regarding this topic.

See also:
Our Disclaimer regarding trademarks.

 

16. Can I list my own domain for sale on your site?

Not at this point.

 

Updated on Sunday August 21st, 2016

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